Knowledge base

The same articles our customers read inside the app. Nothing hidden behind a demo call.

Before you onboard

One sentence: it runs your order-to-dispatch floor: every Shopify order…

If the "great fit" column describes you, onboarding will be smooth. If you…

Everything on this list is a one-time setup. With these in hand, a workspace…

What a normal shipping day looks like with the system running it. Times are…

Every order placed on your Shopify store appears in the app automatically;…

This is the part of the system built to stop the two most expensive floor…

On the Ship tab, tick the orders and press Assign AWB. The system asks…

Inventory is optional: you can run pure order-to-dispatch without it. But…

Returns, RTO and COD are built into the core app because this is where…

PIN. Fast to type between parcels, no emails or passwords to manage.

Do we need to install anything?

A map of the app for a newly-onboarded founder: five tabs across the top,…

Each row: the task, and where to do it.

Every brand has orders that "look wrong" in a way only that brand knows:…

Sounds like your floor? Create your workspace: brand name, email, password.