The floor A brand with problems
We run our own D2C brand in India: COD-heavy, personalised products, hundreds of orders a day, a different crew on the floor every shift. We tried spreadsheets, then a patchwork of tools. Wrong parcels still went out, COD payments still went missing, and every question meant digging through the sheet.
The build So we built our own system
Every feature traces back to a real failure on our own floor. Item-by-item packing verification, because a wrong parcel costs double shipping and an angry customer. Remittance matching, because unpaid COD hides in courier reports. Error rules, because every brand has orders that "look wrong" in a way only it knows.
Daily We run on it, every day
Every order our warehouse ships goes through the same screens you'd use. When something annoys the floor, it gets fixed that week.
Now opsapp, for other brands
Rebuilt as a multi-tenant product: isolated workspaces, your own integrations, your own rules. We onboard pilot brands one at a time, personally.