The daily operations floor for Shopify-first D2C brands in India.
every new order triaged
checked item by item
AWB, label, pickup, in bulk
COD, RTO & returns closed
Nothing ships unchecked.
Tracked where money leaks.
Stock that follows orders.
Your rules, every order.
The problems spreadsheets never solve.
Cash on delivery is where D2C margins die. opsapp matches every courier remittance against your orders and flags what's missing, so unpaid COD can't hide. Every return-to-origin is tracked until the parcel is physically scanned back, and stock is restored the moment it is.
Counts move when orders pack and returns come back, not when someone remembers to update a sheet. Map your Shopify SKUs once (bundles included) and get low-stock alerts before you oversell, plus valuation your accountant can actually use.
Every brand has orders that "look wrong" in a way only that brand knows: a pin code you never deliver to, a quantity that's always a typo, a personalization left blank. Write the rule once in plain fields; it runs on every order before it ships, not after the courier call.
"Marked shipped" and "actually picked up" are not the same thing. Every parcel is scanned out at courier handover. If it's still on the floor after pickup, you know that day, not when the customer calls.
Floor stations are shared and crews change every shift, so everyone works under their own PIN and role, and every action is logged. "Who packed #2131?" is a two-second lookup, not an interrogation. And the whole team is included: no seats to buy, ever.
Type any order number and its life is on one screen: confirmation, who packed it, the AWB, courier scans, COD status, the return if there was one. Nobody says "check the sheet" again.
Flip one setting and no order can be marked packed without a photo of the parcel, taken right on the packing screen, on top of the item checklist. When a customer says "the charm was missing" three weeks later, you don't argue. You open the order and look.
A short email is all it takes. We set every brand up personally.
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