Is opsapp a fit?

Honest checklist. If you tick the "great fit" column, onboarding will be smooth. If you need things from the "not built" list, we're not your tool yet, or at all.

Great fit if…

• ✅ You sell on Shopify (that's where your orders live).
• ✅ You ship through Shiprocket (any of its courier partners).
• ✅ You fulfil from one warehouse / one packing location.
• ✅ You do 100–1,000 orders a day: big enough that spreadsheets hurt, small enough that you don't have a WMS team.
• ✅ You care about COD workflows (confirmation calls, remittance matching, RTO handling). This is built for the Indian D2C reality.
• ✅ You want packing accuracy: the system physically won't let an order be marked packed until each item and quantity is confirmed.
• ✅ Your team works on shared computers/stations with different people per shift (PIN login, roles, audit trail are all designed for this).

Works, with caveats

• ⚠️ Personalised/made-to-order products: actually a strength (the packing screen shows names, colours, charms per item), but if your personalisation data lives outside Shopify order attributes, talk to us first.
• ⚠️ Multiple Shopify stores: one store per workspace today.
• ⚠️ Couriers outside Shiprocket: Shiprocket is the only courier connection today. If you ship directly with Delhivery/BlueDart contracts outside an aggregator, this won't drive them.

On the roadmap (planned, not dated)

These are coming, but they are not in the product today. If you need one right now, we're not a fit yet:

• 🔜 Amazon/Flipkart/Myntra marketplace integrations (Shopify only today).
• 🔜 Multi-warehouse stock allocation and transfers.
• 🔜 Analytics: profitability and performance dashboards.
• 🔜 An AI ops assistant that watches your floor and flags problems.

Not built (on purpose)

We keep the tool sharp by not doing these. If any is a must-have, we're not a fit:

• ❌ Purchase orders / vendor management / procurement.
• ❌ Accounting: no invoices for your CA, no GST filings. (Order data exports cleanly; your Shopify/Shiprocket invoice flows keep working.)
• ❌ A customer-facing tracking portal or WhatsApp automation suite.
• ❌ Native mobile apps, RFID, conveyor/scale hardware integrations.

Questions to ask yourself

1. "If I search any order number from last month, do I want its whole story on one screen?" That's the core promise.
2. "Have we ever shipped a wrong item, or found stock counts we can't explain?" The packing gate and stock ledger exist for exactly this.
3. "Do parcels ever get 'picked up' on paper but sit in the warehouse?" The dispatch scan closes that hole.
4. "Am I okay running my floor from a browser?" There's no offline mode; you need working internet at the warehouse.

If you're nodding along, read what you need before onboarding.